This is to advise you that effective August 1, 2020 and in our attempt to remain compliant with Governor Wolf’s recent orders, A Journey to You will be providing teletherapy only services to our clients until further notice in order to take the appropriate safety precautions for our clients and staff during the COVID-19 pandemic. We have had great success using our teletherapy alternatives and will continue to serve you in this manner.
In our efforts to continue to be consistent with your treatment and to provide ongoing and additional support during this time, we have developed the following operational procedures to serve you:
1. Clients will be able to opt to have their session by way of teletherapy (phone or video sessions).
2. Clients (new or existing) will be given additional support 24/7 by calling our after hours support line. This line will be used for individuals who are needing immediate attention that is not life-threatening. Our after hours trained support staff will provide brief counseling and support while getting you in contact with a therapist who will get you scheduled within 24 hours of your call.
If you are currently scheduled for face to face sessions or for Neurofeedback services, you will be contacted by our office staff confirming other alternatives during this time. If you do not hear from us before your session, please contact us at your earliest convenience.
We are doing our very best to continue to provide you with quality care while increasing services in order to accommodate the continuing needs of our community. We will continue to ensure the safety for all and will make every effort to have little to no disruption in our clients’ treatment.
Please let us know if there is anything else you may need and we will do our absolute best to accommodate you
Very truly yours,
Bethanne Woodhouse, MEd, LPC
Owner/Founder/Clinical and Executive Director
A Journey to You…LLC
Professional Counseling Services